*CHRISTMAS RETURNS POLICY*
All items purchased after 1st December 2018 have an extended returns policy for Christmas and are able to be returned up until 14/1/19.
We are happy to accept returns up to 14 days from dispatch for a full refund or exchange.
Items purchased in our Sale can still be returned however they will need to be returned within the Distance Regulations Selling Policy (7 Days). Goods will be inspected on return so all items must be in their original condition and packaging. Please note, we will not refund any items which are scented with perfume or show any signs of wear.
It can take up to 7 days for us to receive your returned order (depending on the postal service used). The goods are your responsibility until they are safely received. We advise using a postal service that insures you for the value of the goods being returned. Once we receive the item(s), we aim to process all returns within 48 hours however please allow for a delays , if we should experience unexpected or unforeseen circumstances. So you are kept informed, we will send you an email confirming your returned item(s) have been received and the actions we have taken (i.e. refund/exchange). Any refund issued will automatically be credited back to the card used to make the original purchase. If we are unable to exchange an item due to stock levels, we will refund the amount back to your credit card and inform you by email.
SAMPLE SALE – 23/11/18 Please note all returns are eligible for a full refund within 7 days upon receipt of your order.