Free shipping on all orders over £100 / Free make-up bag with purchases over £200

Returns

We offer a 14 day returns policy for all full priced products and 7 days for sale goods.

  • Unless faulty, items must be in perfect condition, unworn, with tags still attached and in their original packaging. Please note, we can not refund any items that are scented with perfume or show any signs of wear.
  • Please fill out the returns form included with your delivery, stating the reason for return.
  • The goods are your responsibility until they are safely received. We advise using a postal service that insures you for the value of the goods being returned.
  • Once we receive the item(s), we aim to process all returns within 48 hours however please allow for delays.
  • We will send you an email once we have received your returned item(s) and the actions we have taken (i.e. refund/exchange). Any refund issued will automatically be credited back to the card used to make the original purchase. If we are unable to exchange an item, we will refund the amount back to your credit card.

Mercy Delta Returns Form

 

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